20-Day
Satisfaction Gaurantee
At Red Aspen, we stand behind every product we create! That’s why we offer a 20-day money-back promise — if your order isn’t absolutely perfect, simply return it within 20 days of purchase and we'll offer a refund to make it right!
The Return Process
Follow these step-by-step instructions to create a return for your Red Aspen product. By following these guidelines, you can ensure a seamless return experience and receive a refund or replacement for your purchase.
Important Return Notes
- Please allow up to 10 business days for your refund to process after receipt at our warehouse. You will receive a refund confirmation email once your return has been processed.
- Your bank may take additional time to process and post the refund to your account after Red Aspen processes your return.
- Red Aspen does not offer exchanges at this time.
- If you received an incorrect or damaged item (including Final Sale or non-returnable products), we will replace the product. Please chat us email hello@red-aspen.com initiate a replacement.